Frequently Asked Questions
What are your prices?
Our prices are the best and most practical in the market. It’s based on our capabilities, the tools that we use and current industry standards. We also understand that our customers are looking for something within reach, so we are not one of those companies that jack up their prices to ridiculous heights. Ours are just right.
What are your operating hours?
We work 24 hours a day, 7 days a week. We understand that the problems our customers receive require efficiency and are of the utmost urgency, so we try to be as responsive and as available at all possible times. Whenever you contact us, we will make sure that our engineers will be there ready to deliver assistance.
Are your employees effective?
All of our team members are equipped with the knowledge, skills and insights to deliver the best possible results. On top of that, they already have several years of experience in their line of work. This makes them ready to face any challenges, solve and problem and implement the most modern solutions for our customers.
How much do you charge for garage door estimates?
For customers interested in installing a new garage door to your space, our team members can go to your location, do a quick study and provide a free estimate for the work involved. If you are looking for a repair or an upgrade, our team can consult with you over the phone and give you a quick and comprehensive estimate.
When should I repair my door?
Minor faults and damages can be solved with a quick repair from our company. Once you find a error in your system, such as a faulty lock, a problematic access or even the occasional bents and bumps, make sure to take care of this at the soonest possible time. Waiting for repairs will further worsen the damage.
When should I replace my door?
There are two factors for this. If the garage door has been damaged beyond repair, or if the repair itself is only a temporary fix, make sure to replace it at once. On the other hand, if the garage door is a decade old and is severely outdated, it’s also important to consider to totally change it altogether, to ensure that your space is secure and well-protected.
How do you accept payments?
We accept all forms of payment modes. Whether its cash, personal or business cheques or credit card, our company will be more than happy to take care of it for you. We sure that our customers utmost convenience when transacting with our team.
Would it be perfectly fine if I change the color of your garage door?
Yes, that’s highly possible. That goes for steel doors too. If you want to pursue this activity, wash your door with tri-sodium phosphate and then air dry it. Afterwards, coat it with high quality latex paint. This ensure that your looks gorgeous and appealing for years and years to come.
Can I open my door even with a broken remote?
Yes, that’s a definite possibility. Most of the garage doors manufactured have a manual failsafe if such a situation happens. Simply go through your manual and see how you can open your door. Typically, there is a latch installed in the unit’s internal mechanism. If there isn’t, make sure to call our team to assist.
What is wrong with my door? The remote doesn’t seem to be working properly.
There’s a large probability that there is something wrong with the sensors of the door itself or the remote. It’s possible that the sensors is obstructed or faulty, or the remote control itself is damaged. For these situations, contact our company so we can provide you with immediate assistance.